Itison or Itisoff? That is the question.
I purchased an event from Itison early March 2020, but due to a change in circumstances, requested a full refund within 14 days of purchasing, all in accordance with their Terms and Conditions (you can find this entitlement printed at the bottom of every voucher they issue).
Despite contacting them on 3 separate days by e-mail (there is no way to contact them by phone), they have not replied.
It is now 3 weeks since I first requested a refund and I am developing the impression that Itison are refusing to communicate with me in a bid to hold on to my money in these troubled times. Post-note: Refund was finally issued 23 days after first requesting!!!
Post-note: Refund was finally issued 23 days after first requesting!!!